Privacy Notice

1. Important notice

This is the Privacy Notice of Polestar Refrigeration & Electrical Ltd.

In this document, "we", "our", or "us" refer to Polestar Refrigeration & Electrical Ltd.

Data controller: Polestar Refrigeration & Electrical Ltd, 20 Tinghall, Bognor Regis, West Sussex, PO21 3RJ, Telephone: +44(0)1243 825792

We are company number 03082009, our registered office is at 20 Tinghall, Bognor Regis, West Sussex, PO21 3RJ

Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

Please read the following policy to understand how we may use the personal data you provide or which we collect about you.

We may change the privacy notice from time to time by amending this page.

2. The personal data we collect

We may collect the following personal data about you:

Personal data you provide if you contact us via our website (for example: your name and email address, and telephone number)

Information about your computer including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

The data will be retained and disposed of in line with our Data Retention Policy.

3. How we use personal data collected

We may use and process the personal data you provide for the purposes outlined below as well as for any purposes specified at the time of collection:

To send you information you have requested
To deal with your enquiries
To help us develop this website to be more useful to you
For website user processing research or analysis including to collect statistics, responses to any surveys and questionnaires, traffic patterns and related site information. (We aggregate this data and it does not identify any website users)

4. Disclosure of your personal data

We may disclose the personal data to our selected third-party business partners to fulfil an order for products or services or respond to an enquiry.

We may disclose the personal data to our third-party data processers who may process data on our behalf to enable us to carry out our usual business practices.

We may disclose your personal data to third parties in the following circumstances:

To undertake the activities listed above
To conform to legal requirements or comply with legal process
To assist in the investigation of suspected illegal or wrongful activity. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
To deal with any misuse of the website

5. Your rights

As a data subject, you have a number of rights. You can:

Access and obtain a copy of your data on request
Require us to change incorrect or incomplete data
Require us to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing
Object to the processing of your data where we are relying on its legitimate interests as the legal ground for processing
Ask us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation's legitimate grounds for processing data.

You can exercise your rights by contacting us at Polestar Refrigeration & Electrical Ltd, 20 Tinghall, Bognor Regis, West Sussex, PO21 3RJ

For more information on your rights under the General Data Protection Regulation; please visit the Information Commissioner's website here:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

6. Transferring personal data overseas

We will not transfer your personal data to countries outside the EEA.

7. Links to other websites

This policy only applies to this website. If you link to another website from here, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by other websites.

8. How users can contact us

If you have any questions about this policy, please contact the Compliance Officer at complianceofficer@polestar.org.uk or 20 Tinghall, Bognor Regis, West Sussex, PO21 3RJ.

Last Updated: 23^rd May 2018.